Reno Computer Repair Services

The Computer Guy provides quality computer repair services in Reno to Individuals and Businesses alike.

Reno Data Recovery Services

The Computer Guy provides highly secure and compliant Data Recovery Services. 

Upgrade Windows 7 to 10

Microsoft is ending support for Windows 7 on January 14th, 2020. This means no more fixes, updates or security patches.

Business Managed IT Services

The Computer Guy partners with NextGi to provide the highest quality Managed IT Services to business in Nevada.

What We Do

In-Shop Repairs

On-Site Services

Business Networking

How It Works

In-Shop Services

Step 1

Give us a call to create an appointment or discuss what options you have. We have talented and experienced technicians ready to answer your computer questions.

Step 2

An appointment is best for fast service. After an appointment is made, stop by our office at 200 S Virginia St #520, and one of our technicians will be prepared to check your computer into our queue system. At this point, we will collect payment for the required service.

Step 3

Once your machine is in queue, our team will give you a call when we begin, during, and after we are finished with your service.

Curated Simplicity

In-Shop Services Menu

General

Security

PC Screen Replacement - $129.99

We will replace the screen of non Apple laptop that is touchscreen or not. This does not include the price of the screen or related components.

Keyboard Replacement - $99.99

We will replace the keyboard on the customers laptop using a keyboard procured through The Computer Guy. 1 year labor warranty and we will extend the hardware to the customer from the vendor. This price does not include the cost of the part(s) required to perform the replacement. The price for the part(s) varies by brand, model and make of each device.

Hardware Installation - $69.99 to $99.99

We provide two options for Hardware Installation. This service is intended for low complexity installations.

  1. Option 1 is “Customer Provided” hardware. For this option we do not provide a hardware warranty.
    $99.99
  2. Option 2 is “Purchased” hardware installation. We will install hardware Purchased from The Computer Guy.
    $69.99
Complex Hardware Installation - $99.99 to $129.99

We provide two options for Hardware Installation. This service is intended for complex installations.

  1. Option 1 is “Customer Provided” hardware. For this option we do not provide a hardware warranty.
    $129.99
  2. Option 2 is “Purchased” hardware installation. We will install hardware Purchased from The Computer Guy.
    $99.99
Virus/Malware Scan and Removal - $115.00

This is a full scan using our Enterprise grade tools to scan for viruses, malware, spyware, and other malicious threats on the device. This service includes automated remediation post consultation on next steps if the remediation requires extensive or invasive methods such Operating System re-install.

Scan and Optimize - $99.99

Perform a performance and deep diagnostic scan. Once scan is complete, perform optimization to the best of the hardware and operating systems best abilities. Provide consultation at the end for next steps if optimization is not an improvement equal to TCGs standards.

Windows 7 to 10 Upgrade - $99.99

We will perform an upgrade from Windows 7 to Windows 10 using the prescribed Microsoft Upgrade path. If this fails due to hardware issues or incompatibility, we will change the service to “Windows Restoration and Upgrade with Migration” which will result in a higher charge.

Recovery

Password Reset - $75.00

Password reset – We will attempt to reset the password of the device. This may be impeded if the device is encrypted or protected by other means.

Windows Install with Data Migration - $199.99

Re-installation of Windows 10, 8.1, or 8. This service does include the migration of the users data as well as applications and their settings. We do not guarantee the applications from the original installation will be compatible with the new installation. This does not include licenses. We can use the original license in most cases or we can provide a new license for an additional fee.

Windows Install, No Data Migration - $69.99

Re-installation of Windows 10, 8.1, 8, or 7. This service does not include the migration of the users data as well as applications and their settings. This does not include licenses. We can use the original license in most cases or we can provide a new license for an additional fee.

Drive Clone - $149.99

We will attempt to clone the existing drive to a new purchased drive. if the source drive is damaged or failing, it may result in corrupted data after the migration. If cloning is not possible, we will notify the customer and charge for Windows Restoration & Migration.

Apple

Apple Screen Replacement - $149.99

We will replace the screen of an Apple laptop that is. This does not include the price of the screen or related components.

Apple Service - $119.99/hr

For all in-shop Apple device services, we charge an hourly rate aside from ‘Apple Screen Replacement.’ This includes services such as troubleshooting and repair of mainboard issues, storage issues, and other Apple device related issues.

Why Come To The Computer Guy

We are your all-in-one solution for IT services within Northern Nevada.
Back by an enterprise level cybersecurity organization,
there isn’t anything we can’t do.

Fast and Local

The Computer Guy has always been about servicing local customers with expert and quick service. We are only a short drive away, and offer same day service. If you need on-site or in-shop service today, discuss our rush services with a technician at 775-829-2341.

U

Transparent

We openly display our pricing for full clarity. Our techinicans will provide you with an estimate for the required labor and part costs. Always ask if anything is unclear.
If a service you are looking for is not described, please call. We are available 7 days a week, and you can call or submit a quote request on the website.

cost-effective

Most of our services are flat rate items, which allows you to know how much your repair or upgrade will cost beforehand.
In order to provide you with an accurate estimate, we always perform an assessment on your machine before you check it. That way, the cost of the repair is clear and accurate.

Reliable

The Computer Guy is the only business IT 24/7 support team in Northern Nevada, and offers full IT services for registered associates. We are open every day of the week from 9am-5pm, always prepared for any service you require. Give us a call to schedule an appointment at 775-829-2341 or email us with an inquiry.

SECURE

Professional IT Services & Technology Consulting

The Computer Guy is now backed by NextGI, a managed IT & cybersecurity enterprise solution. With the backbone of our residential and business services supported by NextGi, we have the ability to do all the same services as normal from past 23 years, but with many additions and improvements. Now with cybersecurity at the forefront of our business policy, we offer services such as a Managed Antivirus with HIPAA compliance. These services extend from residential & consumer grade products all the way to a business & enterprise level.

TESTIMONIALS

What People Are Saying

This business is absolutely top of the line! They were experienced, proficient, super friendly, and went over and above the call of duty. The repair on my computer was much more extensive than they had anticipated, but since neither of us knew the extent of it, they only charged me a fraction of the time they actually spent. Additionally, since neither one of us knew if I had brought the computer in with one damaged part, they ordered me a new one free of charge. I would recommend this business to anyone.

Theresa C.

Google

The Computer Guy delivered excellent service, professionalism, and attention to detail.

Aline P.

Google

Super friendly and took care of my laptop. They are very knowledgeable and I would recommend them to anyone needing help with their computer.

Hagen S.

Yelp

We're Here To Help!

Office

200 S Virginia St #520
Reno, NV 89501

Hours

Mon-Sun: 9am - 5pm
We are open 7 days a week!

Call Us

775-829-2341